Effective Date: January 2025
Last Updated: January 2025
1. Information We Collect
1.1 Information You Provide
- 📝 PNR numbers for status checking
- 🚂 Train numbers for live tracking
- 📧 Contact information when you reach out to us
- 💬 Feedback and suggestions
1.2 Automatically Collected Information
- 📱 IP address and device information
- 🌐 Browser type and version
- 📈 Pages visited and time spent
- 🔗 Referring website information
2. How We Use Your Information
- 🚀 Provide train tracking and PNR status services
- 🔧 Improve our website functionality and user experience
- 📈 Analyze usage patterns to enhance our services
- 💬 Respond to your inquiries and provide customer support
- 📢 Send important service updates and notifications
- ⚖️ Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- 💾 Remember your preferences and settings
- 📈 Analyze website traffic and usage patterns
- 🎯 Provide personalized content and advertisements
- 🔒 Improve website security and performance
4. Third-Party Services
🎯 Google AdSense
We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your visits to our site and other sites on the Internet. You can opt out of personalized advertising by visiting Google's Ads Settings.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information in the following circumstances:
- ✅ With your explicit consent
- ⚖️ To comply with legal requirements
- 🔒 To protect our rights and safety
- 🤝 With trusted service providers who assist in our operations
6. Data Security
We implement industry-standard security measures including:
- 🔒 SSL encryption for data transmission
- 💻 Secure servers and databases
- 🔍 Regular security audits and updates
- 🔑 Access controls and authentication
7. Your Rights
You have the right to:
- 📄 Access your personal information
- ✏️ Correct inaccurate information
- 🗑️ Request deletion of your data
- 🚫 Opt out of marketing communications
- 📝 File a complaint with regulatory authorities
8. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- 📧 Email: support@etrain.in
- 🌐 Website: https://etrain.in
- 📍 Address: India
Note: This Privacy Policy is designed to comply with applicable privacy laws and AdSense policies. We are committed to protecting your privacy and maintaining transparency about our data practices.